FAQ Infinity

The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. What to do?

If you are facing the message "The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter," it means that there is a compatibility issue between the Catalyst Control Center and the graphics driver version installed on your computer. The Catalyst Control Center is an essential component for graphics configuration and optimization provided by AMD.

To resolve this issue, there are several steps you can take:

1. Check for Graphics Driver Updates

Visit the website of your graphics adapter manufacturer, such as AMD or Nvidia, to check for the latest driver updates. Look for the specific driver version compatible with your graphics adapter model and operating system. Download and install the latest driver to ensure compatibility with the Catalyst Control Center.

2. Uninstall and Reinstall Graphics Driver

If updating the graphics driver does not resolve the issue, you may need to uninstall the current graphics driver first. To do this, follow these steps:

  1. Press Win + X and select "Device Manager" from the menu.
  2. Expand the "Display adapters" category.
  3. Right-click on your graphics adapter and select "Uninstall device."
  4. Restart your computer.
  5. Upon restarting, Windows will automatically install a generic graphics driver.
  6. Visit the manufacturer's website again and download the latest driver for your adapter.
  7. Install the downloaded driver and restart your computer again.

3. Disable and Enable Graphics Adapter

Sometimes disabling and enabling the graphics adapter can resolve compatibility issues. Here's how you can do it:

  1. Press Win + X and select "Device Manager" from the menu.
  2. Expand the "Display adapters" category.
  3. Right-click on your graphics adapter and select "Disable device."
  4. Right-click again and select "Enable device."

4. Use the AMD Cleanup Utility

In case the above methods did not work, you can try using the AMD Cleanup Utility to remove any leftover files from the previous driver installations. Make sure to download the utility from the official AMD website. Once downloaded, follow the instructions provided to complete the cleanup process.

5. Contact Support

If none of the above methods resolve the issue, it is recommended to reach out to the official support channels of your graphics adapter manufacturer. They will be able to provide specific guidance and assistance based on your system's configuration and the error message you are encountering.

In conclusion, the "The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter" error can be resolved by updating the graphics driver, uninstalling and reinstalling the driver, disabling and enabling the graphics adapter, using the AMD Cleanup Utility, or seeking assistance from the manufacturer's support. By following these steps, you should be able to resolve the compatibility issue and regain access to the Catalyst Control Center for optimal graphics configuration.